Airways Jobs USA
Airways Jobs USA advertised by Qatar Airways in United States for various positions specially in area of reservation and ticketing agent.
Reservations and Ticketing Agent
Qatar Airways • United States • via Qatar Airways Careers
High Salary with Benefits
Qualifications
High school diploma or equivalent
A recognized IATA or Airline Advanced Passenger Tariff and Pricing Course
Thorough knowledge of special rates / offers and promotions
Benefits
You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience
Responsibilities
You will be part of the ticketing team
You will plan and support the team to ensure they deliver optimal customer satisfaction and surpass the annual revenue targets
You will understand customer’s needs and help them to plan the right itinerary for their needs, cancelling and changing reservations where required
Specific accountabilities include:
• Handle customer requirements/request professionally ensuring minimum complaints.
• Support travel agent with seat confirmation and arrange VIP booking/ticketing queries.
• Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing, on daily basis.
• Arranges reservations and routing for passengers. Utilizing Amadeus system to make the booking for passengers.
• Issue tickets and quoting correct fares to customers.
• Assigns specified space to customers and maintains computerized inventory of passengers spaces availability.
• Minimize customers waiting time to two minutes.
• Prepare staff roster to ensure proper distribution of manpower.
• Guide and support staff and keep them updated with relevant changes in the industry and Qatar Airways products/services.
Qualifications
The successful candidate will have:
• High school diploma or equivalent
• A recognized IATA or Airline Advanced Passenger Tariff and Pricing Course
• Thorough knowledge of special rates / offers and promotions
• Strong experience of working within a ticketing environment
• Experience of working in a fast paced customer service environment
• Passion for delivering customer service
• Proven ability to resolve problems to the full satisfaction of the customer
• Ability to adhere to Management Policy and target sales mix to achieve maximum revenue.
• You must be willing to work shifts
• You must have experience working with Amadeus
You must be authorized to work lawfully in the United States. This position is eligible for visa sponsorship.
Website
Apply Here
Airport Service Agent
Qatar Airways • United States • via Qatar Airways Careers
Qualifications
Be part of an extraordinary story
Job-related experience in customer services
High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment
High level of computer literacy
Excellent customer focus and service delivery
Good interpersonal skills and strong team orientation
Ability to work shifts is essential
You must have the legal rights to live and work in USA to be considered for this role
Benefits
You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience
Responsibilities
Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
Organizing check-in counters and coordinating documentation issues
Job description
We are currently recruiting for an Airport Services Agent in Miami.
Specific accountabilities include:
• Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
• Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
• Assisting the Duty Officer in handling company materials and records
• Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
• Ensuring passengers are assisted smoothly through airport facilities
• Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
• Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
• Organizing check-in counters and coordinating documentation issues
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
Qualifications
• Job-related experience in customer services
• High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment
• High level of computer literacy
• Excellent customer focus and service delivery
• Good interpersonal skills and strong team orientation
• Ability to work shifts is essential
Application Guidelines
Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.
• All internal candidates can only have three active applications at any point in time
• All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role. here
• All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process. here
External candidates can also apply for this jobs.
This is a Grade 3 role based in Miami.
Website
Apply Here
